Privacy Policy

Last Updated: 13/01/2025

At Dart Fabrication, we are committed to protecting the privacy and security of our users' personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://www.dartfabrication.co.uk/.

We comply with the EU General Data Protection Regulation (GDPR) and other applicable privacy laws. Please read this policy carefully to understand how we handle your personal data.

1. Who We Are

Dart Fabrication is a Devon-based bespoke metal fabrication company specialising in high-quality indoor and outdoor furniture and structural projects. For any privacy-related inquiries, you can contact us using the details below:

Contact Information:

  • Email: info@dartfabrication.co.uk
  • Phone: 01803 712946
  • Address: Unit 8, Halwell Business Park, Halwell, Totnes, Devon TQ9 7LQ

2. What Data We Collect

We collect and process the following types of personal data:

  1. Contact Information:
    • Name and email address (only if provided voluntarily via our contact form).
  2. Technical and Analytics Data:
    • Information about your device, browser type, and IP address through cookies and analytics tools like Google Analytics, Facebook, and LinkedIn.
    • These tools may track your browsing behavior on our website, including pages visited, time spent on the site, and referral sources.

3. How We Collect Data

We collect personal data through the following methods:

  1. Contact Form: When you voluntarily provide your name and email address to contact us or request a quote.
  2. Cookies and Analytics Tools: Automatically through cookies when you visit our website. You can manage your cookie preferences via your browser settings.

4. Why We Collect Your Data (Purpose of Processing)

We use the personal data we collect for the following purposes:

  1. To Respond to Your Inquiries: If you contact us via the website form, we use your email address to respond to your queries or requests.
  2. To Improve Our Website: Analytics tools help us understand how visitors use our website so we can enhance functionality and user experience.
  3. Marketing and Social Media Tracking: We use Facebook and LinkedIn tracking for marketing purposes, such as analysing the performance of our campaigns.

5. Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

  1. Consent: We rely on your explicit consent when you submit your information through our contact form. You can withdraw your consent at any time by contacting us at [Insert your email address].
  2. Legitimate Interests: For analytics and marketing purposes, which help us improve our website and tailor our services.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect analytics data. Cookies are small files stored on your device. By using our website, you agree to the use of cookies unless you disable them in your browser settings.

Third-Party Tools We Use:

  1. Google Analytics: To analyse user behaviour and improve our website performance. Google’s Privacy Policy is available here.
  2. Facebook Pixel: To measure the effectiveness of our marketing campaigns. Facebook’s Privacy Policy is available here.
  3. LinkedIn Insight Tag: To track conversions and campaign performance. LinkedIn’s Privacy Policy is available here.

You can manage or disable cookies via your browser settings.

7. Data Sharing and Third Parties

We do not sell or rent your personal data. However, we may share your data with the following third parties:

  • Google Analytics, Facebook, and LinkedIn: To track website performance and marketing campaigns.

These third parties process data in compliance with GDPR and other applicable regulations.

8. Data Retention

We only retain your personal data for as long as necessary to fulfill the purposes outlined in this policy:

  1. Contact form data (e.g., email addresses) is stored only until your inquiry is resolved or as required by law.
  2. Analytics data is retained by third-party tools (Google Analytics, Facebook, LinkedIn) according to their respective retention policies.

9. Your Rights Under GDPR

As a user located in the EU, you have the following rights regarding your personal data:

  1. Right to Access: Request a copy of your personal data.
  2. Right to Rectification: Request corrections to any inaccurate data.
  3. Right to Erasure (Right to Be Forgotten): Request deletion of your data, where applicable.
  4. Right to Data Portability: Request your data in a structured, commonly used, and machine-readable format.
  5. Right to Restrict Processing: Request to limit the use of your data under certain conditions.
  6. Right to Object: Object to the processing of your data for marketing purposes.
  7. Right to Withdraw Consent: Withdraw your consent at any time.

To exercise any of these rights, please contact us at info@dartfabrication.co.uk.

10. International Data Transfers

Some of the third parties we use (e.g., Google, Facebook, LinkedIn) may store or process data outside the European Economic Area (EEA). We ensure that adequate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your data during international transfers.

11. Data Security

We implement robust security measures to protect your personal data, including:

  • SSL encryption for secure browsing.
  • Secure storage systems for collected data.
  • Regular security audits and updates.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and if significant changes are made, we will notify you via email (if applicable).

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

  • Email: info@dartfabrication.co.uk
  • Phone: 01803 712946
  • Address: Unit 8, Halwell Business Park, Halwell, Totnes, Devon TQ9 7LQ

14. Additional Resources

For more information on your privacy rights, visit the official website of the Information Commissioner’s Office (ICO): https://ico.org.uk/.